Restaurant Servers Admit These 7 Customer Habits Make Them Dread a Table
If you’ve ever worked in the service industry or even just waited a table, you know that certain customer habits can turn a pleasant dining experience into a nightmare. While most of us just want to enjoy a good meal and perhaps a glass of wine, there are some behaviors that can make restaurant servers dread the moment a new table is seated. Here’s a look at those habits, and what we can all do to make dining out a little more enjoyable, for both ourselves and those serving us.
Understanding the Pressure
First, it’s important to recognize that the life of a restaurant server can be hectic. They’re juggling multiple tables, managing orders, and trying to keep everyone happy, all while maintaining a friendly demeanor. So, when a customer exhibits certain habits, it can add unnecessary stress to an already challenging job.
Let’s dive into the seven customer habits that can make servers cringe.
Being Indecisive
One of the biggest challenges for servers is when customers can’t make up their minds. While it’s perfectly fine to ask questions or request recommendations, spending an eternity deciding what to order can lead to frustration on both sides. If you find yourself in this position, it might help to look at the menu before you arrive or discuss options with your dining companions beforehand.
Overly Demanding Special Requests
We all appreciate a personalized touch to our meals, but frequent or complicated modifications can be overwhelming for servers. If you have dietary restrictions or preferences, it’s best to be clear and concise. Try to limit modifications to one or two key requests, and remember that the kitchen staff is doing their best to accommodate everyone.
Ignoring the Server
Nothing feels quite as disheartening as when a customer completely overlooks the server’s presence. Whether you’re engaged in a deep conversation or glued to your phone, ignoring the person trying to serve you can lead to misunderstandings and delays. Acknowledge your server when they approach your table; a simple nod or smile goes a long way in fostering goodwill.
Excessive Complaining
While it’s completely valid to voice concerns if something isn’t right, constantly complaining about every little detail can make life difficult for servers. Remember, they’re not responsible for every aspect of your meal or the dining experience. If you have feedback, try to frame it constructively. And if something is truly wrong, instead of huffing and puffing, calmly bring it to their attention.
Taking Too Long to Order
Everyone’s been there, the awkward moment when the server comes to take your order, and you’re still trying to figure out what you want. While it’s understandable to want to chat and enjoy the moment, try to keep the server’s time in mind. When the server approaches, aim to have made your decision or at least be close to it. This not only helps them but also keeps the dining flow moving smoothly.
Not Tipping Appropriately
Tipping can be a contentious topic, but it’s crucial to remember that servers rely heavily on tips as part of their income. A general guideline is to tip around 15-20% of your total bill, depending on the quality of service. If you’re unhappy with the service, it’s better to communicate your concerns rather than cutting the tip significantly. This way, servers can learn and improve, rather than being left in the dark about what went wrong.
Leaving a Mess
We all know that dining can get a little messy, but leaving a table in complete disarray can be a server’s worst nightmare. While it’s not your job to clean up the entire table, making an effort to leave it somewhat tidy shows respect for the staff who will be clearing your table. Plus, it contributes to a more pleasant atmosphere for everyone.
Practical Takeaways for Dining Out
Now that you know some of the habits that can make restaurant servers dread a table, here are a few practical takeaways to enhance your dining experiences:
1. Communicate Clearly: If you have dietary needs, let your server know upfront. They’ll appreciate your clarity.
2. Be Mindful of Time: Try to be prepared when the server arrives. If you’re dining in a group, discuss options before placing your order.
3. Show Appreciation: Acknowledge your server with a smile and a “thank you.” It makes a world of difference.
4. Be Constructive: If you’re unhappy about something, approach the situation with a positive attitude. Constructive feedback helps everyone.
5. Respect the Space: Leave your table reasonably tidy. It’s a small gesture that can improve the working environment for servers.
By keeping these habits in mind, we can all contribute to a more positive dining experience. Restaurants are places to celebrate life’s moments, and the people who serve us play a vital role in that. So, the next time you’re out for a meal, remember that a little kindness can go a long way. Happy dining!
